Blog Layout

How to Address 3 Common Computer Problems

Call The Computer Wizard • October 19, 2021

Families are relying on their computers more than ever for work, school, and entertainment. Unfortunately, when their devices fail or start to glitch, most people don't know where to start with computer repairs. However, the tips below will help you troubleshoot the problem to get your computer back into operation.

A Guide to Resolving Common Computer Issues

1. Your Laptop Is Overheating

Computers need to vent hot air, which is sometimes problematic for laptops. Bedding, pillows, and other soft surfaces can block the heat vent and prevent proper cooling. Signs of overheating include: the computer takes longer than normal to perform basic tasks; apps freeze; the mouse, keyboard, or other accessories fail to respond; or you receive an error message saying the laptop is overheating. 

Sometimes, the warning message precedes a total device shutdown to prevent heat damage. To address overheating, make sure you operate the device on a hard, flat surface. The vent or fan may also be clogged with dust. A thorough vacuuming often helps.

2. The PC Won't Power Up

This is usually an electrical problem. First, make sure the power cord is connected—both to the wall outlet and to the back of the device. If that isn't the problem, test the outlet itself by plugging in another device, such as a phone or lamp to see whether they work properly. If you're working in the kitchen, determine whether the computer is plugged into a ground fault circuit interrupter (GFCI), a type of outlet with a built-in breaker that is commonly used in rooms with running water.

Press the red "Reset" button. If the device has tripped, resetting will restore power to the outlet so you can power up your computer. Finally, check the circuit breakers in your household junction box. If a breaker has tripped there, resetting it will restore power to that section of the house.

3. The Device Disconnecting from Wi-Fi

Often, disconnects occur because the laptop is too far away from the router. The average effective router distance is 150 feet indoors and 300 feet outdoors, though walls and other obstacles cause distances to vary. Mount the router in a central location to provide the strongest signal anywhere in the home. 

Disconnects also occur when the router experiences brief outages or electric surges. It takes the device a minute to reboot and reconnect to your laptop, during which time you cannot get online. To prevent this from happening, connect the router to an Uninterruptible Power Supply. These contain a surge protector and small battery to ensure your Wi-Fi signal remains live even if power should flicker briefly.

If you've tried the tips above yet your PC still needs computer repair, contact Call the Computer Wizard in Rochester, NY. They have served clients throughout Monroe County for more than 40 years. They offer exceptional workmanship and reliability along with friendly, attentive customer care. In addition to repairs, they also specialize in computer data recovery, virus protection, and firewall installation. Reach out to them online through their Facebook page or call (585) 729-4300 to schedule computer repair.   

A Quick Introduction to Computer Viruses

By Call The Computer Wizard • August 3, 2022
Computer viruses are a constant threat, capable of infiltrating your network, stealing sensitive information, or destroying your important files. An effective virus protection strategy starts with understanding what these malicious programs are and how they spread. Here's what every computer user and business owner should know about viruses.

How Business Owners Can Prevent Data Loss

By Call The Computer Wizard • July 9, 2022
Data losses primarily occur as a result of security breaches or human errors. But no matter the cause, their costs can be exorbitant, from a less secure computer network and technical infrastructure to lost hours of labor and productivity. Fortunately, there are steps any user can take to minimize their risk.

How Much Security Does Your Computer Need?

By Call The Computer Wizard • April 28, 2022
Computers store some of your most important data and are a gateway to your personal information. A data breach or hack can be devastating, which is why cybersecurity is so important. If you’re beefing up your defenses, you may be wondering how much security you need. Here is a helpful guide to ensure you’re fully protected.

3 Signs of a Computer Virus

By Call The Computer Wizard • March 29, 2022
When you work on a computer, you must always be aware of potential viruses that can be enormously disruptive, slowing your system, making it almost impossible to get your work done, and leaving you at risk of serious data breaches. Even if you keep antivirus software up to date, it's best to recognize the early signs of a problem, so you can schedule prompt computer repairs. Here are a few indications your computer might have a virus.

What to Do If Your Computer Is Running Slower Than Normal

By Call The Computer Wizard • February 26, 2022
There's nothing more frustrating than a slow computer, especially when you're trying to complete an important project. While professional computer repair is recommended when problems arise, it also helps to know why you're having issues in the first place. Here are a few things to do when your computer performance is subpar.

3 Signs That Your Computer Has Been Hacked

By Call The Computer Wizard • February 9, 2022
Small businesses can fall victim to hacking attempts, just like large corporations. In this case, immediate virus removal is required to prevent malware from wreaking havoc on your network. However, you can identify the common signs of hacking, which allows you to schedule IT assistance as soon as possible to prevent more severe issues. Here are a few signs that it's time to contact IT support.

What Is an Uninterrupted Power Source & Why Is It Important?

By Call The Computer Wizard • November 19, 2021
If you’ve ever been in the middle of an important project on the computer only to lose your progress when the power shuts off, you could benefit from having an uninterrupted power source (UPS). These devices provide immediate backup in the event of power failures and can power anything from computers to IT equipment such as servers. Find out more about the essential role of these tools below.

Can Data Always Be Recovered?

By Call The Computer Wizard • September 2, 2021
In many cases, lost data can be successfully recovered. However, in specific circumstances, recovery might not be possible. This is why it is crucial for any computer or smartphone user to perform regular data backup. Below, learn about a few instances when data can be retrieved, when it can't, and how to prevent nonrecovery incidents.

What Are the Differences Between Malware & Viruses?

By Call The Computer Wizard • July 14, 2021
Malware and viruses are two terms often used to describe any kind of malicious software that infects your computer and harms the host system. While many people assume that malware and virus are the same, the two have some distinct differences that are important to understand. Below, learn more about these differences, as well as some smart malware and virus protection practices.

What to Know About Data Recovery

By Call The Computer Wizard • May 18, 2021
Despite the increased reliability of computers and storage media over the years, data loss is still a common problem. Often, the loss of sensitive information can have serious consequences, more so with businesses. Fortunately, computer data recovery is a viable solution for such instances. Here’s a closer look at it.
More Posts
Share by: